[Delivery]

Free delivery with all orders over $49 Australia wide at our online snowboard shop.

AUSTRALIA:

FREE DELIVERY AUSTRALIA WIDE WITH ORDERS OVER $49! (Via Regular post 1-7 business days)

$8 FOR ORDERS UNDER $49 (Via Regular post 1-7 days)

Express postage (1-3 business days) is available for a small charge which is calculated during checkout.

If registered post is required please contact us.

Orders are shipped within 2 business days, but usually much quicker! We use Australia post and provide tracking numbers for almost all orders. Snowboards and other bulky items will be sent using Express Courier. 

NEW ZEALAND  

Hey Kiwis! We ship all of our great range of snowboarding gear to you too! Flat rate shipping to New Zealand is as follows:

ORDER TOTAL

REGULAR NZ (3-10 business days)

EXPRESS NZ (2-7 business days)
Under $19.99AUD $9  $29
Between $20 and $99.99AUD  $19  $49
Between $100 and $299.99AUD  $39  $69
Between $300 and $999.99AUD  $69  $99
Over $1000AUD  Contact Us  Contact Us

**SNOWBOARDS and other bulky items will incur a $49 added charge (for example... If your order totals $799.95AUD and includes a snowboard, your shipping charge will be $69 + $49 = $118 for regular NZ shipping). Please contact us if you require more information about this.

***Please note in some instances import taxes and/or duty applies to international orders. These charges are the responsibility of the buyer.

INTERNATIONAL 

We ship at a flate rate to the USA, Canada, Europe, Japan and more. If you live on Earth, we ship to you!

ORDER TOTAL

REGULAR (3-10 business days)

EXPRESS (3-7 business days)
Under $19.99AUD $19  $39
Between $20 and $99.99AUD  $39  $69
Between $100 and $299.99AUD  $79  $129
Between $300 and $999.99AUD  $109  Not Available
Over $1000AUD  Contact Us  Not Available

**SNOWBOARDS and other bulky items will incur a $49 added charge (for example... If your order totals $799.95AUD and includes a snowboard, your shipping charge will be $109 + $49 = $158 for regular international shipping). Please contact us if you require more information about this.

***Please note in some instances import taxes and/or duty applies to international orders. These charges are the responsibility of the buyer.

 

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RETURNS AND EXCHANGES

   RETURNS POLICY

Returns available for exchange, store credit or full refund within 30 days of purchase. Items must be returned unused in original packaging with accompanying receipt. We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

If you need to return an item, simply login to your account, view the order using the "Completed Orders" link under the My Account menu and click the Return Item(s) button. If you don't have an account please shoot us an email (shop@themountaingarage.com.au). 

We'll notify you once we've received and processed the returned item. Once given the go ahead by us, items should be sent to:

 

THE MOUNTAIN GARAGE,

291 CONDAMINE ST,

MANLY VALE, NSW, 2093

AUSTRALIA.

 

WARRANTIES

We are an authorised dealer for every brand we sell. All products come with manufacturers warranty. Please CONTACT US if you require more information on warranties for a specific brand or product.